User Privacy Policy
Welcome to the privacy policy for Wild Vegas. This page explains how we collect, use and protect the personal information you give us when you register, play or otherwise use our services. We take your privacy seriously and aim to be clear about what data we hold, why we hold it and how you can manage it.
Types of data we collect
We collect information you provide directly and information gathered automatically when you use our services. This includes account details, identity checks, payment and transaction records, and records of your activity on the site.
Personal data
Personal data may include your name, date of birth, address, email address, phone number and verification documents provided for identity checks. We collect this information to create and maintain your account and to meet legal and security obligations.
Technical data
Technical data covers IP addresses, device and browser information, cookies and usage data. This helps us deliver and improve our service, detect fraud and prevent unauthorised access.
Transactional data
Transactional data includes deposits, withdrawals, bets, game history and any communications relating to payments. We retain this to process transactions, resolve disputes and comply with record-keeping requirements.
How we use your information
We use personal and technical information to operate your account, process payments, carry out identity checks, prevent fraud, and provide customer support. We may also use aggregated or anonymised data for service improvement and analytics. Where required, we will only process data on a lawful basis and in line with applicable data protection standards.
Data protection practices
We protect your information using a combination of technical and organisational measures such as access controls, secure storage and encryption when appropriate. Access to personal data is limited to staff and service providers who need it to perform their duties.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support login, and gather analytics on how you use the site. You can manage cookie settings in your browser or via our cookie preference centre where available.
User rights
You have rights to access, correct and request deletion of your personal data, to object to or restrict certain processing, and to withdraw consent where processing is consent-based. You may also request a copy of your personal data in a common electronic format.
Access, correction and deletion
To exercise your rights or update your information, contact our support team at [email protected]. We will respond to requests in line with applicable data protection requirements and may require verification before making changes.
Information sharing and third parties
We may share data with payment processors, identity verification providers, fraud prevention agencies, analytics services and legal advisors. Third parties process data on our behalf under contract and are required to keep it secure. We do not sell your personal data.
Privacy policy updates
We may update this policy to reflect changes in our services or legal requirements. Any significant changes will be notified via the site. For clarity on previous versions or specific concerns, contact [email protected]. WildVegas will always publish the current policy on this page.